Service vision

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Taxi licensing should be known forOur long term ambition for taxi licensing

We aspire to create hassle-free, efficient and open solutions which release resources to be proactive about public safety on a national level. 

We started to explore our options at a service scope workshop, which was a collaboration between all three councils. It explored potential ideas to meet user needs at key moments within both the taxi licensing and vehicle licensing journeys. It also highlighted potential constraints and barriers to change.


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